This Cookie Policy explains how Excalibur Solutions uses cookies and similar technologies on the AI Lead Assistant marketing site, dashboard, and embeddable chat widget.
What Cookies Are
Cookies are small text files stored on your device that help a website remember information about your visit, such as your session or preferences.
Cookies We Use
Essential cookies: used to keep you signed in to your dashboard, protect against cross-site request forgery, and remember basic preferences (such as light/dark theme). The service does not function correctly without these.
Widget session identifiers: when the chat widget is embedded on a Customer's site, it uses a short-lived, signed session token (stored in the visitor's browser) to keep track of an ongoing conversation. This token is scoped to that widget and does not track Visitors across unrelated websites.
Analytics: we may use limited first-party analytics to understand aggregate usage of our own marketing site and dashboard, in order to improve the product.
Third-Party Cookies
Some third-party services we rely on for payments or embedded content (for example, our payment processors) may set their own cookies when their functionality is in use, governed by their own cookie and privacy policies.
Managing Cookies
Most browsers let you block or delete cookies through their settings. Blocking essential cookies will prevent you from signing in to the dashboard or using the chat widget correctly.
Changes to This Policy
We may update this Cookie Policy from time to time; the date above reflects the most recent revision.
Contact Us
Questions about this Cookie Policy can be sent to contact@excalibursol.com.